Parent Portal Privacy Policy

Effective date: 2 November 2026
Last updated: 2 November 2026

1. About This Policy

Nisaab360 is an independent education technology startup that provides digital management tools to schools and other educational institutions. This Parent Portal Privacy Policy explains how information is handled when parents or guardians use the Nisaab360 Parent Portal through the website or supported mobile applications.

The Parent Portal allows an institution to share relevant educational and administrative information about its students with the parent or guardian accounts it has authorized. This policy should be read together with the main Nisaab360 Privacy Policy and Terms of Service.

Website: https://nisaab360.app
Privacy contact: hello@nisaab360.app

2. The Institution Controls Student Records

The school or educational institution is responsible for the student records it maintains through Nisaab360. The institution determines which information is entered into the platform, which parent or guardian accounts are authorized, and which records those accounts may view.

Nisaab360 provides the software and infrastructure used to make the Parent Portal available. Nisaab360 does not independently decide which parent should have access to a student's records. A parent or guardian can view a student's information only when the relevant institution has linked and authorized that account.

Nisaab360 keeps institutional data separated so that one institution cannot access another institution's records.

3. Information Available Through the Parent Portal

Depending on the features enabled by the institution and the information it maintains, an authorized parent or guardian may be able to view the following information.

Student profile information: Relevant student details maintained by the institution.

Attendance: Attendance records and related updates.

Timetable: Class schedules and timetable information.

Homework: Homework, assignments, and related academic information made available by the institution.

Examinations and results: Examination information, marks, grades, and published results.

Fee records: Fee details, outstanding dues, and payment status recorded by the institution.

Announcements: Notices, updates, and other communications published by the institution.

Teacher communication: Messages and other communication exchanged through the portal's available communication features.

A parent account may be linked to more than one child when the institution has associated and authorized each child's record with that account. Access remains limited to the children and information authorized by the relevant institution.

The information shown in the portal depends on what the institution provides and makes available. Nisaab360 does not independently verify the accuracy of school-entered academic, attendance, or fee records.

4. Parent and Guardian Account Information

To provide access to the Parent Portal, the platform may process the account and contact information needed to identify and authenticate a parent or guardian account and associate it with the correct student records. This may include a parent's or guardian's name, contact details, account identifier, and authentication information, depending on the institution's setup.

Parents and guardians should provide accurate information to their institution and contact the institution if their account is linked to the wrong student or if their contact details need to be corrected.

5. How Information Is Used

Information available through the Parent Portal is used to provide the portal's intended educational and administrative functions. These functions include authenticating parent and guardian accounts, displaying student information authorized by the institution, showing attendance, timetables, homework, examination results and fee status, supporting communication between parents or guardians and institutional teachers or staff, delivering institutional announcements, and maintaining the operation and security of the platform.

Nisaab360 does not sell student or parent personal information and does not use the Parent Portal to display advertisements.

6. Access Restrictions and Institutional Separation

Parent Portal access is restricted by the institution's account and student-linking permissions. A parent or guardian account is intended to show only the records associated with the children that the relevant institution has authorized for that account. It does not provide access to unrelated students or to another institution's records.

Nisaab360 employees and platform administrators do not have access to institutions' student records. Institutional data is kept separate, and access is provided through the institution's authorized accounts and linked Parent Portal accounts.

Parents and guardians must not attempt to access another student's information, use another person's account, or bypass the permissions set by an institution.

7. Communication Through the Parent Portal

When parents or guardians communicate with teachers or institutional staff through the portal, the messages and related information are processed to deliver that communication. Messages may be available to the relevant recipients and authorized personnel within the institution so they can respond and manage the educational matter.

Parents and guardians should avoid including unnecessary sensitive information in messages. For questions about a message, a student's record, or the institution's use of information, contact the relevant school or institution first.

8. Fee and Payment Information

The Parent Portal may display fee records, outstanding dues, and payment status entered or maintained by the institution. The display of payment information does not by itself mean that Nisaab360 collects or stores a parent's bank account or payment-card details.

If an institution uses a separate payment service, that service's own privacy policy and terms may apply to information provided directly to it. For a question about a fee amount, payment entry, receipt, or outstanding balance, contact the institution responsible for the record.

9. Data Hosting Outside Pakistan

Nisaab360 currently uses AWS infrastructure located outside Pakistan. This means information processed through the platform may be stored on infrastructure outside Pakistan.

Nisaab360 encrypts data in transit and at rest. The use of infrastructure outside Pakistan does not give other Nisaab360 institutions access to a school's records.

10. Data Security

Nisaab360 applies encryption to protect information in transit and at rest and maintains separation between institutional data. Parents and guardians also have an important role in protecting their accounts. Keep login credentials private, use a secure device, sign out when using a shared device, and contact the institution promptly if you believe someone else has accessed your account.

No online service can guarantee that information will be secure in every possible circumstance. If you suspect unauthorized access to your Parent Portal account, contact your institution and notify Nisaab360 at hello@nisaab360.app.

11. Data Retention and Account Deletion

The institution controls its student records and its use of Nisaab360. Parents and guardians should contact the institution to request a correction, removal, or review of student information, or to ask for a parent account to be unlinked or disabled.

When an institution deletes its Nisaab360 account, its active platform data is deleted and the institution immediately loses access to that data through Nisaab360. Temporary copies may remain in Nisaab360's rotating backup cycle until the relevant backups are replaced or expire through the normal rotation process.

Nisaab360 also provides nightly backups to the institution's Google Drive. Copies already delivered to the institution's Google Drive remain under the institution's control and are subject to that institution's Google Drive settings and retention practices. Deleting an institution's Nisaab360 account does not automatically delete copies already stored in the institution's Google Drive.

12. Children's Privacy

The Parent Portal is designed to help authorized parents and guardians access information about children enrolled at an institution. Student information is maintained and controlled by the relevant institution.

Institutions are responsible for determining which parent or guardian is authorized to access a student's records and for managing those permissions. Parents and guardians should notify the institution if a student-parent relationship or access permission is incorrect or has changed.

Parents and guardians must use the information available through the portal only for legitimate purposes connected with the child's education and must not disclose another student's information.

13. Mobile Applications and Device Permissions

The Parent Portal may be accessed through supported Nisaab360 mobile applications. The information available through a mobile application is governed by the same institutional permissions and privacy principles described in this policy.

A mobile application may request device permissions where they are needed for a feature you choose to use. Available permissions depend on the application version, device, and enabled features. You can review or change application permissions through your device settings.

14. No Sale of Data and No Advertising

Nisaab360 does not sell student or parent personal information. Nisaab360 does not permit advertisements in the Parent Portal and does not use student information for targeted advertising.

Student information is not made available to other institutions. Access is limited according to the relevant institution's permissions and the Parent Portal account links it authorizes.

15. Third-Party Services

Nisaab360 uses AWS infrastructure to host the platform. The platform may also link to or work with services operated by third parties, depending on the institution's configuration.

Third-party services operate under their own terms and privacy policies. Parents and guardians should review those policies before submitting personal information directly to an external service.

16. Your Requests and Questions

For questions about a student's records, the accuracy of information, parent-account authorization, or access to a child's information, contact the relevant school or institution. The institution manages its records and decides which parent or guardian accounts are authorized.

For questions specifically about Nisaab360's Parent Portal or this policy, contact hello@nisaab360.app. Institutions can also contact Nisaab360 through the support ticket system available in their institutional dashboard.

17. Changes to This Policy

Nisaab360 may update this policy when the Parent Portal, its features, or its privacy practices change. The latest version will be published on the Nisaab360 website with an updated revision date.

Parents and guardians should review this page periodically to stay informed about how the Parent Portal handles information.

Nisaab360
https://nisaab360.app
hello@nisaab360.app